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Industry Experience

Retail/FMCG

Retail/FMCG

In this new age of commerce, consumers call the shots. So, to keep up with their ever-changing expectations, retail industries must expand their digital technology solutions. The industry has been witnessing a considerable transformation and retailers are keeping up with changing technologies to achieve better operational efficiencies by using customer data from various points of contact to optimize their supply chains.

At ITChamps, we combine our industry expertise and experience, extensive knowledge of the retail industry and unparalleled technical depth to address the complex business problems with comprehensive solutions & services to meet the unique and evolving needs of the retail sector. The functional consultants and analysts come with comprehensive industry knowledge from various businesses like fashion apparel & accessories, footwear, hyper-markets, large supermarkets, department stores, specialty stores and many more.

Our services comprise of a mix of technology consulting, architecture & design, implementation, management and maintenance in the areas of e-business solutions, enterprise application integration & legacy applications. Our retail expertise comprises of talents with extensive domain experience in Retail Information Systems, Supply Chain Management (warehouse systems, logistics), Merchandising Systems, CRM, Data Warehousing and Multi-Channel Retailing.

We provide a portfolio of comprehensive solutions designed specifically for the new retail environment, where every piece of your retail value chain — from forecasting & planning to allocation & replenishment — will be focused on meeting customer expectations.

Our Areas of focus

Intense competition and pressure to reduce costs

Pressure to innovate and accelerate new product development

Proliferation of connected devices

Managing geopolitical risks

Preserving brand integrity

Stricter global regulatory compliance requirements

Need for agile IT that keeps pace with changing business requirements

Supply chain flexibility with better transparency and traceability

Shortage of skilled resources to manage complex supply chain processes

Mergers, acquisitions, break-ups, and spin-offs

Better informed consumers and change in patterns of how they interact with the brand

Capture micro-demographic shifts to create additional opportunities

Why Choose ITChamps

Better visibility of the manufacturing floor and accurate forecasting

Better capacity planning

Consolidated view & management of product portfolio

Engaging and communicating with customers across multiple channels

Adhering to global trade compliance requirements

Supply Chain integrity and transparent reporting

Better collaborate with partners/suppliers and manage their performance

Listening and responding to sentiments of people that matter the most

Enabling connected devices infrastructure – plant floor, supply chain, retail and last mile

Access to real-time data – consumers, supply chain, machinery, trade promotion spending, sales, etc.

Other Industries

Our solutions for other industries