Now that we have examined a simpler data model and improved UX, let’s take a look at just one example of new capability: soft financial close.
First, a finance example. Every organization has to close the books, and this has been true since double-entry bookkeeping began. Closing has always required the finance department to reconcile two different types of financial data: Finance (FI) and Controlling (CO). This reconciliation has been one of the biggest hassles and wastes of time and resources. What if we could simplify the underlying data model so that this FI-CO reconciliation was no longer needed? We can do this with the HANA in-memory database (more on that later). Then what if we put a simple, role-based UX on top of this simplified data model that allowed finance personnel to drill-down to any level of detail necessary without exporting to spreadsheets? With the SAP Fiori interface, we can do this. Combining that simpler data model with the improved UX gives us a new capability: soft close anytime. This gives finance the opportunity to run a “close” any time they want, to see what will happen and catch errors early. It turns the closing process from an insufferable chore that drains hundreds of hours per fiscal period in to something that happens in a moment. What CFO would not want that? And what CIO would not want to bring in this capability?
The complexity found in decision making, process execution, and IT architecture has a high cost. The illustration on this slide shows specific examples of complexity in finance, and what results.
Decision making: Finance has to wait for experts (usually in IT) to gather and prepare data to analyze. By the time this is done, the problems finance is trying to discover and diagnose have often become unmanageable.
Process execution: Today’s batch-oriented processes, like period-end close, not only suffer from the inherent latency of a batch operation, they also rely on manual reconciliation between finance and controlling systems. The result is that there is no time left in a period to check for errors or even simulate what would happen under different conditions, such as an acquisition, divestiture, or reorganization.
IT architecture: Because there has been little structural change in finance systems, IT must spend time to create interfaces and reporting layers to help bend the business into the predefined structure demanded by the system. As a result, businesses cannot really optimize the way they work. If they do reorganize, this creates even more of a burden on one-off interfaces or reporting structures to handle the differences.
All this complexity is not trivial. It eats into more than 10% of profits.